At Learning Himachal, we strive to provide high-quality educational content to help students prepare effectively for Himachal Pradesh civil services and competitive exams. However, if you are not satisfied with your purchase, please review our refund policy below:
Eligibility for Refunds
Online Courses:
- Refund requests for online courses must be made within 7 days of purchase.
- To be eligible for a refund, you must not have accessed more than 20% of the course content. If you have completed more than 20%, the course is considered utilized, and a refund will not be issued.
Digital Products (e.g., Handouts, Notes, E-books):
- Due to the nature of digital products, we do not offer refunds on downloadable items once they have been accessed or downloaded.
Live Classes and Workshops:
- Refunds for live classes or workshops must be requested at least 24 hours before the session starts. Requests made after this time frame will not be eligible for a refund.
How to Request a Refund
To initiate a refund, please contact our support team via email at learninghimachal.help@gmail.com. Include your order number, course name, and the reason for your refund request.Once we receive your request, we will review it and notify you of the status within 5-7 business days.
Processing Refunds
Approved refunds will be processed using the original method of payment.It may take 7-10 business days for the refund amount to reflect in your account, depending on your bank or payment provider.
Non-Refundable Items
Courses purchased during promotional offers or sales are non-refundable.Digital products such as handouts, notes, and e-books are not eligible for refunds once accessed or downloaded.Personalized coaching or one-on-one sessions are non-refundable once the session has started.
Changes to the Refund Policy
Learning Himachal reserves the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about any updates.
Late or Missing Payments Policy
- Access Suspension: If a payment is late or missing, your access to course materials and services may be temporarily suspended until the payment is completed.
- Payment Reminders: We will send a reminder via email if a payment is delayed.
- Enrollment Cancellation: If payment is not received within a reasonable time, we may cancel your enrollment.
- Technical Issues: For payment delays due to technical or banking issues, please contact our support team at learninghimachal.help@gmail.com for assistance.
- Additional Fees: Any fees from failed transactions or bounced payments will be the responsibility of the user.
Need Help?
If you have any questions or need assistance regarding our refund policy, please contact us at:
- Email: learninghimachal.help@gmail.com
- Phone: +91-83510 41907